Bella Vista Inn, Sunset Bay Resort
& Hersel's on the Bay
6024 Port Austin Road
Caseville, MI 48725
989.856.2500
989.856.2650
Cancellation Policies
Motel Rooms:
There is a 48-Hour Notice of Cancellation on all motel rooms (no deposit required) with exceptions to the following:
1. If it is a holiday, Shanty Days, or Cheeseburger Festival, there is a 2-Week Notice of Cancellation, a one-night deposit, and a three-night minimal stay. Customer must cancel two weeks prior to arrival or they forfeit their deposit and are responsible for entire stay.
- If
more than one rooms is being held, there is a 2-Week Notice of
Cancellation and a one-night deposit is required. Customer must cancel
two weeks prior to arrival or they forfeit their deposit and are
responsible for entire stay.
- If
a room is being held for more than two days, there is a 2-Week Notice
of Cancellation and a one-night deposit is required. Customer must
cancel two weeks prior to arrival or they forfeit their deposit and
are responsible for entire stay.
- If
there is a large block on several rooms (3 or More), there is a
1-Month Notice of Cancellation and a $200.00 deposit is required.
Customer must cancel one month prior to arrival or they forfeit their
deposit and are responsible for entire stay.
- Customer will receive a deposit refund minus a $30.00 cancellation fee if they cancel more than 1 month prior to arrival.
Once the arrival date is inside the window of cancellation, the reservation becomes a GUARANTEED RESERVATION. At this point, there are no cancellations and the customer is responsible for the entire amount of the stay
